A portfolio of off the shelf products for rapid implementation and client bespoke solutions.
The best 360 feedback product I have seen.
Joachim Eberhardt, former MD DaimlerChrysler UK
The whole 360° process from design to implementation was suberbly executed.
David Lanning, Valuation Office Agency
is an established component of many organisations' performance
management and development strategy.
Highly popular with
line management, 360° feedback
has also demonstrated an impressive track record as a predictor
of future leadership effectiveness. But as one authoritative
summary of the research found: whilst feedback led to positive
improvements in a third of the available studies, in one third,
there was no improvement, and remarkably, in another third, performance
got worse after feedback!
What's going on? We work with our clients -
through our expertise in feedback design, experience in communication
and implementation, and infrastructure to support development
- to optimise the gains of a powerful tool to ensure they are within
the one third that sees the benefits of leadership change and organisational
What makes us different?
- Robust content based on powerful
questions about the causes and consequences of leadership effectiveness from
the factor analysis of over 50,000 feedback responses.
- Use of "contra-indicators": the "stops" of
leadership life to highlight the behaviours constraining effectiveness.
- "Stakeholder design" to target specific
question sets on different feedback groups to apply the "who knows what" principle;
this minimises overall completion times and produces more focused reports.
- High impact reports that combine
easy to use graphics, linked to our on line resource www.theleadershipdirectory.com to
provide managers and professionals with practical tools and techniques, insights
and ideas to develop their effectiveness.
- Speed of customisation around client frameworks and branding. Our innovative technology is fast and flexible to build robust systems with client content, branding and supporting infrastructure.
- Administrative technology and client responsiveness to accelerate project
management time scales and provide ongoing MI reports of activity and outcomes,
and analysis of management trends.